PicMotionAI

Privacy Policy

Last updated: July 16, 2025

Welcome to PicMotionAI ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, profile picture, and payment information, that you voluntarily give to us when you register for an account or make a purchase.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, DodoPayments.
  • Google Account Data: Information from Google when you use Google to sign in, including your Google account email, name, and profile picture. We do not receive or store your Google password.
  • Usage Data: Information about how you use our service, including the features you access, the time spent on the platform, and your interaction patterns.
  • Generated Content: We collect and store the videos you create using our service. This includes the input images, text prompts, customization settings, and the resulting video files.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your payments and subscriptions.
  • Generate and deliver the video content you request.
  • Email you regarding your account, subscription, or credit usage.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Enhance, modify, and improve our Service and its features.
  • Detect, prevent, and address technical issues or security breaches.
  • Notify you of updates to the Service or changes to our policies.
  • Provide customer support and respond to your requests.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including:
    • Payment processing (DodoPayments)
    • Data analysis and business intelligence
    • Email delivery and customer communications
    • Cloud hosting and storage services
    • Customer service and support
    • Marketing and advertising assistance
  • Business Transfers: If we or our assets are acquired by a third party, your personal information may be transferred as part of the acquisition. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information.
  • Rectification: You can request that we correct inaccurate information.
  • Erasure: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your information.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Objection: You can object to our processing of your information.

To exercise these rights, please contact us at contact@picmotionai.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

  • Keeping you signed in
  • Understanding how you use our service
  • Remembering your preferences
  • Improving the overall user experience
  • Security and fraud prevention

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure data storage practices
  • Staff training on data protection

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or legitimate business purposes.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes to this Privacy Policy will be reflected solely through updates to this page and its "Last updated" date. We will not notify users of changes through email or other means of communication.

It is your responsibility to check this page periodically for changes. Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at contact@picmotionai.com.